Contact Us to receive a Repair Form and instructions on how to send your item to a Chopard service center for repair. Alternatively, you can bring your Chopard product to an official Chopard retailer. All are, without exception, authorised to take care of your item. They will contact Chopard on your behalf and will process the shipment of your piece to a Chopard service center. Find the most convenient for you here: Store Locator.

• Currently, our exclusive jewelry and watch collections are available for viewing and purchase in-store. We believe in providing a personalized shopping experience, and our expert staff is here to guide you through each piece, helping you find the perfect item.

• Absolutely! Our specialists are happy to offer in-depth consultations on design, material, and sizing to help you find the perfect piece. Please feel free to call us to schedule an appointment or simply visit the store during our operating hours.

We offer resizing and repair services for most jewelry and watches purchased from our store. Bring your item in, and our staff will assess it and provide an estimate. Some services may be complimentary, depending on the warranty terms.

For returns and exchanges, please visit the store within 30 days of purchase with the original receipt. Items must be in new, unworn condition with original packaging. Custom pieces may have different policies, so please consult with our team during your purchase.